Notice of HIPAA Privacy Practices

This notice describes how medical and personal information about patients may be used and disclosed, and how physicians and/or patients can get access to this information.

Functional Pathways is required to maintain the privacy of patients' protected health information (PHI) in accordance with federal and state statutes, rules, standards and regulations. Patients have the right to:

  • Request restrictions on the use and disclosure of their PHI. Request must be made in writing to the Privacy Officer.
  • Receive confidential communications concerning their medical condition and treatment. Request must be made in writing to the Privacy Officer.
  • Inspect and copy their PHI. Request must be made in writing to the Privacy Officer.
  • Amend or submit corrections to their PHI. Request must be made in writing to the Privacy Officer.
  • Receive an accounting of how and to whom their PHI has been disclosed. Request must be made in writing to the Privacy Officer.
  • Right to receive a paper notice of Functional Pathways’ Notice of HIPAA Privacy Practices.
  • Uses and Disclosures of PHI:
    • Family Members and Friends Involved in Your Care or Payment for Your Care: We may share information about you with family members and friends who are involved in your care or payment for your care. Whenever possible, we will allow you to tell us who you would like to be involved in your care. However, in emergencies or other situations in which you are unable to tell us who to share information with, we will use our best judgment and share only information that others need to know. We may also share information about you with a public or private agency during a disaster so the agency can help contact your family or friends about your location and tell them how you are doing.
    • Research: We may use and disclose medical information about you for the research we conduct in order to improve public health and develop new knowledge. For example, a research project may compare the health and recovery of patients who received one medicine for an illness to those who received a different medicine for the same illness. We use and share your information for research only as allowed by federal and state rules. Each research project is approved through a special process that balances the research needs with the patient’s need for privacy. In most cases, if the research involves your care or the sharing of your medical information, we will first explain to you how your information will be used and ask your consent to use the information. We may access your medical information before the approval process to design the research project and provide the information needed for approval. Health information used to prepare a research project does not leave VUMC.
    • To Stop a Serious Threat to Health or Safety: When necessary to prevent a serious and urgent threat to the health and safety of you or someone else, we may share your medical information. For example, threats of harming another person may be reported to the police or other proper authorities.
    • Organ, Eye and Tissue Donation: We share medical information about organ, eye, or tissue donors and about the patients who need those organs, eyes, or tissues with others involved in obtaining, storing and transplanting organs, eyes, and tissues.
    • Military and Veterans: If you are a member of the armed forces, we may share your medical information with the military as authorized or required by law. We may also release information about foreign military personnel to the proper foreign military authority.
    • Workers' Compensation: We may share medical information about you with those who need it in order to provide benefits for work-related injuries or illness.
    • Health Oversight Activities and Public Health Reporting: We may share information with health oversight agencies for activities like audits, investigations, inspections, and review of requirements to obtain a license. We may also share your medical information to file reports with state public health authorities, agencies such as cancer registries, and the federal Food and Drug Administration.
    Some examples of the reasons for these reports are:
    • To prevent or control disease and injuries
    • To report events such as births and deaths
    • To report child abuse or neglect of children, elders and dependent adults
    • To report reactions to medications or problems with products
    • To notify people of recalls of products they may be using
    • To notify a person who may have been exposed to a disease or may spread a disease
    • To notify the appropriate authority if we believe a patient has been the victim of abuse, neglect or domestic violence.
      • Lawsuits and Disputes: We may share your medical information as directed by a court order, subpoena, discovery request, warrant, summons or other lawful instructions from a court or public body when needed for a legal or administrative proceeding.
      • Law Enforcement: We may release your medical information to a law enforcement official, as authorized or required by law:
        • in response to a court order, subpoena, warrant, summons or similar process
        • to identify or locate a suspect, fugitive, material witness, or missing person
        • if you are suspected to be a victim of a crime, generally with your permission
        • about a death we believe may be the result of a crime
    • Additional Uses of PHI:
      • Functional Pathways will use PHI to schedule routine patient checks, for follow-up calls and for test compliance. In addition, Functional Pathways may use PHI to follow-up on delinquent balances and equipment returns.

    Right to Revise Privacy Practices:

    Functional Pathways reserves the right to amend or modify these privacy policies and practices as permitted or required by federal and state laws and regulations. Upon request, Functional Pathways will provide patients with the most recent privacy policies and practices. The revised policies and practices will be applied to all PHI maintained by Functional Pathways.

    Ordering physicians may generally inspect or copy PHI that is maintained by Functional Pathways. As permitted by federal regulation, Functional Pathways requires that requests to inspect or copy PHI be submitted in writing. You may obtain a form to request access to PHI by contacting our office. Requests will be reviewed and will generally be approved unless there are legal or medical reasons to deny the request.

    If you would like to ask a question or submit a comment or complaint about our privacy practices please write to:
    Sheila Capitosti
    Functional Pathways, LLC
    614 Mabry Hood Road, Suite 301
    Knoxville, TN 37932

    You may also file your complaint directly with the Regional Secretary at:
    Office for Civil Rights U.S. Department of Health & Human Services
    61 Forsyth Street, SW.
    Suite 316T70 Atlanta, GA 30323
    (404) 562-7886
    (404) 331-2867 (TDD)
    (404) 562-7881 FAX Region